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Frequently Asked Questions

What is your return policy?

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, please contact us at thealcor@proton.me and we'll make it right, subject to our refund policy.

How can I contact customer support?

You can reach our support team anytime by emailing thealcor@proton.me. We aim to respond within 24–48 hours.

Is my payment information secure?

Absolutely. All transactions are processed through Shopify's secure checkout, which is PCI-compliant and encrypted.

Do you ship internationally?

Please check our store for current shipping options available at checkout.